PURCHASE AND SHIPPING TERMS
You will receive a similar plant as the one pictured, shipped in its pot and packaged with care. We only pick the best plants for our customers.
All our plants come with a live arrival guarantee! However please note that while we do our very best to package our plants and 95% of them arrive without damage, shipping may cause damage to the plant, including but not limited to broken, browning, withered, and dead leaves.
We grow all our plants outside on the the big island of Hawaii. With the lush jungle comes many pests and while we do spray regularly we cannot guarantee a 100% pest free plant. However each plant is inspected by us for pests prior to shipping.
No returns. If there are any issues please contact us within 24 hours of delivery.
If you live in a cold zone or expect the package to travel through cold areas please request a heat pack. We provide them for $4 in our store. They are 96 hour heat packs and we strongly advise you to upgrade your shipping to express 2 day shipping from Hawaii so it gets there before the 96 hours is up. We cannot be held liable for damage/death due to freezing/cold/hot temperatures.
We only ship to the United States. Excluding US territories.
You will receive a similar plant as the one pictured, shipped in its pot and packaged with care. We only pick the best plants for our customers.
All our plants come with a live arrival guarantee! However please note that while we do our very best to package our plants and 95% of them arrive without damage, shipping may cause damage to the plant, including but not limited to broken, browning, withered, and dead leaves.
We grow all our plants outside on the the big island of Hawaii. With the lush jungle comes many pests and while we do spray regularly we cannot guarantee a 100% pest free plant. However each plant is inspected by us for pests prior to shipping.
No returns. If there are any issues please contact us within 24 hours of delivery.
If you live in a cold zone or expect the package to travel through cold areas please request a heat pack. We provide them for $4 in our store. They are 96 hour heat packs and we strongly advise you to upgrade your shipping to express 2 day shipping from Hawaii so it gets there before the 96 hours is up. We cannot be held liable for damage/death due to freezing/cold/hot temperatures.
We only ship to the United States. Excluding US territories.